What Time Will My Technician Be Here?

We cannot and do not guarantee exact treatment times or technician ETA's.

Below are the list of reasons why we cannot guarantee specific times:

• All routes are dispatched the day of service so we will not know the route order until then.
• Routes are completed throughout the day based on scheduling and conditions.
• Technicians may continue treatments until dark.
• Weather, route delays, illness, and onsite discretion can affect arrival timing.
• If a technician cannot complete a service, the customer is rescheduled rather than guaranteed a same-day exact time.
• The office cannot give exact timing for the technicians arrival as drive time, gas, lunch, larger properties, or needing to complete multiple services at a single property, are all factors that must be taken into account.
• Technicians are required to call or text clients when they are on the way to the property.

In summary, services are route-based rather than appointment-time-based, and exact arrival times are not guaranteed.